The Operations Manager reports to the Director of Artistic Operations and provides integral support to the Operations Department through the facilitation of desired outcomes in concert production, guest artist advancement, management, and contracts, hospitality and logistics, fostering positive relationships with guest artists and their agents and management, management of the Louisville Orchestra’s recordings, as well as supporting the flow of day-to-day operational tasks for the department and the Director. A key part of this role will be managing the internal communication of artist, program and production-related details from the Operations Department to all departments of the organization and our relevant partners. This is a forward-facing role for the organization, responsible for the management of relationships with numerous external partners throughout the city and with a focus on producing high-level results, both onstage and through thoughtful and organized administration

Main Areas of Ownership

· Concert production, performance and administrative logistics

· Full guest artist and conductor advancement (through artist management, inclusive of booking travel, accommodations, local transportation, artist itineraries, overseeing the advancement of marketing and PR asks, Development event requests, backstage hospitality, etc.)

· Fulfilment of all required contractual and onstage rider needs for each performance

· Assistance in generating and tracking select contracts for artists, conductors, and various partners throughout the season, in consultation with the Director of Artistic Operations

· Main LO concert production contact for internal and external partners for all performances, and main guest artist and guest conductor point of contact throughout each season

· The successful management of relationships with local partners to achieve high-level performance results

· Invoicing and Finance, including the review and approval of invoices and financial performance statements

· Research and documentation

Education:

· Bachelor’s degree, with a preference toward Music or Arts Administration

Qualifications:

· Excellent interpersonal and communication skills (internal and external, written and verbal); detail-oriented and organized

· Comfort and disposition to serve in a highly visible role for the organization

· Working knowledge of Microsoft Office applications

· The ability to use discretion when dealing with confidential information/data is essential to this position

· Critical and forward-looking thinker who can devise and enact solutions

· Strong organizational skills, ability to perform multiple tasks efficiently and with attention to detail

· Knowledge of repertoire

· Emotional intelligence and the ability to create positive connections with a varied group of internal and external partners

· Independently effective while also being a resourceful team player

· 2-3 years of related experience at an arts organization preferred but not required

· Must have a valid driver’s license

· Availability to work nights and weekends is a must

 

View Full Job Description HERE

Please send a cover letter along with your resume to: 

The Development Membership Manager plays a key role in advancing the Louisville Orchestra’s mission by cultivating meaningful connections that sustain and grow our annual support. This position oversees all membership-based programs that strengthen the Orchestra’s community of donors, including Friends of the LO, the Young Professionals Advisory Board, the Corporate Council, and The Bear Club. Blending strategy, creativity, and hospitality, the Membership Manager designs engaging experiences and benefits that make every member feel valued and inspired. This role drives fundraising goals, deepens relationships, and creates pathways for donors, professionals, and corporate partners to make meaningful investments in the LO’s work. Serving as both a storyteller and strategist, the Membership Manager champions the Orchestra’s vision through thoughtful communication, innovative outreach, and collaborative engagement efforts that amplify our impact and expand our network of supporters.

Principal Duties and Responsibilities

Program Strategy & Fundraising

• Lead engagement and fundraising strategies for Friends-level, Young Professional, Corporate, and Bear Club donor programs (and other affinity groups as they are created), driving participation and meeting annual goals.
• Work with the Director of Development to present thoughtful and timely requests for funding to each of these distinct membership groups.
• Design and implement giving campaigns (digital (i.e. Give for Good), direct mail (i.e. Holiday Appeal), and in-person) that are creative, data-informed, and mission-driven.
• Analyze donor trends to identify opportunities for growth, retention, and audience expansion within each membership program.

Donor Experience & Stewardship

• Manage all membership benefits and ensure each supporter receives thoughtful communication, personalized recognition, and memorable touchpoints.
• Plan and execute events that bring donors closer to the Orchestra, from backstage moments to curated receptions and unique behind-the-scenes access.
• Serve as a concierge for top-tier donors and members, ensuring seamless coordination and a warm, professional presence at concerts and events.
• Support stewardship tracking, benefit fulfillment, and communications with attention to detail and timeliness.

Creative Engagement & Collaboration

• Partner with Development, Marketing, and Artistic teams to craft inspiring donor journeys and compelling storytelling that highlight the LO’s impact.
• Collaborate on new benefit ideas and experiences that make giving to the Orchestra exciting, accessible, and rewarding.
• Represent the Louisville Orchestra at events and in the community with enthusiasm and professionalism.

To Apply:

Send a cover letter, resume, writing sample, salary requirements, and three professional references to junderwood@louisvilleorchestra.org. Candidates selected for further consideration will be contacted with further instructions. References will not be contacted until the final round of interviews. No phone calls, please.

Development Membership Manager Description

 

The Assistant to the Music Director is a part-time position that reports to the Director of Artistic Operations to provide critical support to the Music Director.