Download Our Free Mobile App
Find your Tickets, Program Notes, & More!
Our One-Stop Shop
Make the most of your concert experience
The LO app is the one-stop shop for making the most of your concert experience. Access and scan your concert tickets, view the full season schedule, explore digital programs, make a donation, and learn more about our community!
What You'll Find
Where can I find my tickets?
- Open the LO app and select ‘Log in to access’
- Log in to your LO Account using your email and password.
- Select the ‘My Tickets’ button from the account screen.
- Select your performance from the performance listing.
When will my tickets be available?
7 days before the show your mobile ticket and Bar code will become available. You can save your mobile ticket to your phone's wallet or scan the Bar code directly from the app.
Where can I purchase tickets?
You can purchase tickets for any concert of the season in the "Events" section of the app.
Can I share my mobile tickets with friends or family?
Not at this time, but this feature is coming soon! Stay tuned for updates in the app.
What if I lost my mobile device or it’s out of battery at the concert?
No problem! Our Patron Services team will be on-site to assist you. Simply visit the box office, and they’ll help you access your tickets.
What if I am having difficulty accessing my account?
Go to the ‘Log in to access your tickets’ field on the home screen. Use your LO account using your email and password. If you forgot your login, tap ‘Forgot Login’ and enter your email. An email will be sent to you with instructions for retrieving your account information.
If you are expecting a ticket for a performance and do not see it in the app, it is possible that you have multiple accounts. Please contact Patron Services at 502.587.8681 or info@louisvilleorchestra.org for assistance with merging your accounts and recovering missing tickets.
Step 1
Open the LO app and select ‘Log in to access’
Step 2
Log in to your LO Account using your email and password.
Step 3
Select the ‘My Tickets’ button from the account screen.
Step 4
Select your performance from the performance listing.
Easy Access to Your Tickets
- Access your tickets for event admission
- Buy tickets to upcoming performances
- Make a contribution to support your LO
- Manage your account information and preferences
- Add tickets to your Apple or Google wallet
- Coming soon - Share tickets with friends and family
Enhance Your LO Experience
- Stream music from the LO archives
- Watch video clips of past performances
- Exclusive behind-the-scenes content
- Get the latest news about the Louisville Orchestra
- In-depth program information, videos, and insights accessible on your device.
- Push Notifications give timely updates, reminders, and special offers.
- Access to previous concert programs anytime
Need further assistance?
If you are experiencing in-app issues contact us at (502) 587-8681 or info@louisvilleorchestra.org.